Testimonials

Elisa and Crystal came to our home to euthanize our 13 year old lab. The service was tremendoulsy professional and very comforting for my wife and me and our dog. In addition to this, their communications were extraordinarily rapid and complete, and thier prices seemed low to me. I very strongly recommend Forever Companion to anyone in the Reno area who needs to euthanize a pet.

- Jay M.

My family is so grateful for the compassion and caring that Elisa showed for our little Chiweenie/Pomeranian Cliff. We found out that Cliff had a mass on his spleen and his blood platelets had fallen to almost zero. This all happened within a few days and his condition was deteriorating quickly. We called Forever Companion and they were able to come the same day. Elisa arrived and was so great in this most difficult time. She took all the time that we needed and took time to explain the process and to answer any questions that we had. Elisa was very kind, caring and gentle with Cliff and made sure he was comfortable and felt safe. We could really see that Elisa cared about Cliff and the Family. We truly appreciate Forever Companion, thank you very much.

- Mike M.

As hard and painful as having to say goodbye was, it was made a lot easier by the kindness and compassion displayed during our appointment.
We were offered clear, concise explanations of the process while allowing my partner to fully engage and say their goodbyes in a way most meaningful to them.
They made this time bearable and did so with a level of sympathy and kindness that I couldn't have appreciated more.

- Jace S.

In loving memory: Sweetie. Thank you so much for your compassion and patience in coming to my home on Sunday. I am beyond broken at the loss of my pup, Sweetie, but am so thankful the process was made a little easier by having her cross the rainbow bridge in the comfort of her favorite place, the backyard. You kindness will never be forgotten, thank you.

- Pam K.

My husband and I are so grateful we found the Forever Companion team. Elisa and Crystal were extremely kind and made a very difficult scenario as comfortable as possible. We found ourselves in a situation that we knew was coming, but snuck up on us quickly. On a Sunday morning, we woke up and our beloved, 14 year-old GSD could not stand up. While we had talked about this moment, we were very anxious because we lived in a second floor apartment, had no way to easily get our big boy (115 lb) downstairs safely, and our vet’s office was closed. Forever Companion returned our call within 45 minutes and reassured us that they could help us that same day. We were able to spend a few special hours with Duke before they arrived. Once they came, they were so kind and compassionate. They helped us send our buddy off comfortably with no anxiety for him. They reassured us every step of the way, and even shared sweet words of comfort with Duke in his final moments. We will forever appreciate this team for helping us with this last moment of care. We could never thank them enough- they are amazing people who provide an amazing service.

- Erin T.

Thank you for coming to Lake Tahoe on a Sunday morning to help our 13 yr old Lab. Letting him exist until his vet opened on Monday along with putting him a car would have been cruel. Thank you for your compassion and sympathy as we said good bye to our sweet boy.

- Alison A.

Today we unfortunately had to put our 13 year old lab down. It came quick & fast. Forever Companion knew the circumstances & were there quickly for our family. They showed our Sadie love, compassion, care, and showered her with so many goodies in her final moments. Even after she crossed rainbow bridge they handled everything so beautifully. We will forever be grateful.

- Brittni C.

I reached out to Forever Companion when we had to make the hardest decision of helping our almost 13 year old Alaskan Malamute pup cross the rainbow bridge. We wanted to be with him where he would feel safe and comfortable. When I reached out to Forever Companion, Shayna got back to me almost immediately with the kindest email, and then a phone call about Crymson, answering all of my questions and making sure we knew every step of the process.
I can't say enough about how compassionate, kind, and professional both Dr. Jim and Shayna were. They treated our boy with so much love, gave him lots of scratches and treats, and he was very comfortable with them. They reassured us that we were making the right decision for our boy and we were not rushed in any way. We shared a few stories and laughs, too . Thank you again for being there for us during such a difficult time.

- Sarah F.

Thank you so much during our greatest time of need! Very professional, understanding, having patience, and caring. I would highly recommend them for their services

- Teresa P.

Compassionate and professional. No rush and let's the family grieve as neccesary. Have unfortunately had to use their services twice now, both times have been tough, but they understand and are really patient with the family. They let Isaac go with understanding and compassion.

- Adrian Y.

I said goodbye to the dog I got in my early 20’s yesterday- I’m 35 now and Sam was my world. It absolutely gutted me to make this decision, but Elisa and Crystal made this heartbreaking experience less painful. They treated my buddy and me with such kindness and respect. I’m so glad I was able to give my friend the send off he so much deserved- in his home, surrounded by his people. Elisa and Crystal made that possible, and I can’t thank them enough. If you are on the fence about doing this in your home, please don’t hesitate. Call them, and they will immediately ease your mind. Thank you so so much.

- Beth W.

I reached out to Forever Companion when my husband and I had to make the hardest decision of helping our 13 year old pup cross the rainbow bridge. He was always so anxious and fearful at the vet, so we knew we wanted him to be at home and comfortable. I reached out to Forever Companion and Crystal got back to me almost immediately with the kindest email about Kai, answering all of my questions and making sure we knew every step of the process.

I can't say enough about how compassionate, kind, and professional Crystal and Elisa are. They treated our boy with so much love, gave him lots of scratches and treats, and he was very comfortable with them. They reassured us that we were making the right decision for our boy. We were not rushed. We shared many stories about our sweet Kai and laughs, too. We can't thank you guys enough for what you do. Thank you again for being there for us during such a hard time.

 
 

- Kendel L.

I could not express how grateful I am to have chosen Forever Companion to help during such a hard time. Although it was tough for me to even email them thinking they wouldn’t respond. They responded within minutes. They really make the connection with your dog(s) and your family to help you during this hard time. On March 1, They arrived at our residence and they had so much respect. They calmly explained to us the process and what will be expected during it. Soon after they politely gave us alone time to mourn with our dog. They gave our dog a beautiful send-off and handled him very carefully. It was such a wholesome feeling having to see how gently they took care of my buddy Terry. All day my family and I talked about how professional they were during the final send-off. Thank You so much for your help and support.

- Edgar R.

It was the hardest choice we had to make for our chocolate lab Jager of 13 years. They were so incredibly gentle kind and made the process so we could totally focus on him and say goodbye without stressing our old boy out on his last day. Thank you.

- Michelle S.

Elisa and Crystal were so kind and gentle. I can’t say enough good things about how they handled such a hard moment so delicately and beautiful. Everything was so peaceful.
 
 

- Shannon C.

I can't say enough good about Elisa and Crystal, and I'd never do anything but their in home euthanasia service again. They took time to get to know Sophie, and they said wonderful things about her, which made me feel so good. She greeted them like old friends. And she was her, as always, happy self, picking up her toy and wanting them to play. They gave her cookies - Oreo cookies, because chocolate didn't matter anymore. She loved them! Even though she couldn't walk, she scooted herself into Crystal's lap. They got her back on her bed, gave me all the time I needed, and then gently sent her to sleep. My always happy girl died happy - and for that I will be eternally grateful. Elisa and Crystal are so knowledgeable, but they also truly care. They made a heartbreaking experience beautiful. That sounds crazy, but it's true. I believe the most important thing we can do is to make a difference in the lives of people and animals, and these two women do both!

- Linda S.

We had an amazing experience in a very difficult time with Elisa and Crystal! Letting go of one of your best friends and family members is so hard but they let us grieve, laughed with us a little, and took amazing care of our girl Bella! I would absolutely recommend them to anyone but I hope I don’t have to use them again for a long while! Thank you again!

- Jena R.

Elisa and Crystal are awesome, they are professional, polite, and care so much about what they do. We were extremely nervous about this whole process and wanted our dog Chunky to go peacefully, at home, and with dignity. Elisa and Crystal drove to Reno on very short notice and then used their experience and expertise to put Chunky (and us) at ease. I just can’t express how grateful we are for the service they provide and if you read this, thanks again!

- Justin O.

Absolutely so kind and caring. Having a fur baby put to sleep is the worst and most heartbreaking experience and Elisa and Crystal made the process more comfortable. Thank you so very much. I would recommend to anyone having to go through this situation to use Forever Companion.

- Jennifer J.

Forever Companion is amazing. To start, this was a last minute decision I had to make, Dr. Elisa Bandelin and Crystal Haymond responded promptly (after hours) to my appointment inquiry and were incredibly compassionate. They fit me into their schedule, made paperwork easy, and during the whole in person process of saying goodbye to my dear Fletcher (dog) were so kind and compassionate I cannot express how appreciative I am for their above and beyond service and who they are as people given the weight of what they do. They made something that feels out of control and heartbreaking into something that felt calm and peaceful. Thank you to both of them, I cannot repay them for the peace they gave to both Fletcher and I.

- Heather F.

Forever Companion made the difficult situation of letting go of a pet much less traumatic for us. We had not done in home euthanasia before, but I couldn't stand the thought of having to bring our senior cat into the vet as he neared the end of his battle with kidney failure. Being put in a carrier and going into the vet office is always stressful, and I just didn't want him to go through that.

They were very responsive and I liked that you can take care of the paperwork and payment ahead of time so you don't have to deal with it in the moment. I contacted them on a Friday evening and they were able to come next day on Saturday. Crystal and Elisa with both very kind and compassionate, and respectful of the situation and our emotions. They talked us through the process and brought blankets and all the necessary supplies.

While losing a pet is never pleasant, I feel that our cat was comfortable and at ease being in a familiar space, being held by us. I would highly recommend Forever Companion for their services.

- Liz M.

These people are amazing. I called at 8am as soon as they opened on Memorial weekend and they were able to arrange pickup and cremation of our beautiful angel Lucy. During this time it was hard to think straight and they took care of it all. Showed up with an adorable portable bed for the ride to heaven. Thank you for you gentleness and care of our baby. We are eternally grateful

- Monica T.

If I could give 100 stars I would. When we had the heartbreaking realization that our Shadow was nearing his last days, I called Dr. Elisa and Crystal that night. They came out the very next day. Even before they arrived I could feel their compassion and care for animals as well as people. When they arrived they had thought of everything that would give our Shadow the most comfort as well as put us at ease when this day arrived. It was obvious that Shadow’s day was here and Dr. Elisa and Crystal took wonderful care of him. This day came upon us quickly and I’m so thankful to find Forever Companion. Thank you both for the wonderful work you do. We’ll never forget it.

- Don C

We had to make the difficult decision to say goodbye to my 17-year-old cat last night. It is never an easy thing to go through, but Elisa and Crystal made it as easy as it could have been. They were responsive to my call and even showed me amazing kindness in their flexibility with scheduling. They were gentle and kind and despite the late hour, they never rushed us. They even took the time to reassure me about the decision I was making. They showed compassion and understanding that helped Sylvester transition over the rainbow bridge in as peaceful a way possible both for him and us. Thank you for doing what you do - not many people could, and even fewer could do it as respectfully and thoughtfully as you do.

- Josee-Anne T.

These two professional ladies, Dr. Elisa and Cristal came to our residence on a Sunday to help our Lil Chug cross the Rainbow. Chug had final-stage liver cancer and needed their assistance. We are still heartbroken and thank them for such compassion and caring for our precious little dog. They are the best!

- Jim & Angela G.

If anyone could ever make this easier than Elisa & Crystal I don’t think they exist. It is a real hard thing to have your baby euthanized but these two really made the transition easy. They were very comforting and made my Maxy feel at ease. Thank you so much, ladies. I love how great you were with my baby.

- Brenda H.

It’s been enough time that I can now post a review. We, unfortunately, had to use their service recently. They were so compassionate and helpful from the first phone call to the actual procedure. This was the first time we had to use a home service and they couldn’t have made it more humane and respectable to our precious girl, Bella. Thank you Dr. Bandelin and Crystal. Your selfless and compassionate work is so helpful to grieving fur baby parents.

- Pat B.

Elise and Crystal gave my little girl dignity and helped her to feel loved by allowing her to be put to rest in my arms, her Mama. They truly care about the pet's feelings as well as the fur parents. It is all very personalized. They sat on the floor, allowed Daisey Mae to get to know them, and gave her a couple of bites of duck cookie dipped in cocoa. She went crazy for it!!! We all talked and relaxed a bit before the calming shot, within a minute she was in my arms snoring. It was so peaceful for her. Very Respectful. Thank you!

- Dawn C.

I just had a precious kitty, Girlie, cared for by them. My girl declined quickly and they came to us on a Sunday the day after I called. They were understanding, gracious and compassionate. I truly appreciated their sensitivity. We even shared stories which softened my shock. I will only let my animal friends pass away at home in their place where they lived their life. 

- Muriel G.

Choosing Forever Companion was the best decision we could have made at such a difficult time. They were prompt to get back to me, available when we needed them, and made the entire process so much easier for our family. We can’t be more grateful for their patience and kindness during this time. Thank you for everything!

- Debbie C.

These ladies are the kindest people I’ve come in contact with. Their compassion for my dog and me was truly what I needed to get through this difficult decision. My Oso was very fearful of the vet and they made his passing as comfortable and loving as I hoped it would be. I cannot thank you enough, even for calling me back this morning and letting me talk through it before coming out. The world needs more people like you. So much love for Forever Companion.

- Nikki K.

In the hardest of times with our furbaby and her being scared of vet clinics we were able to have these services in our home. Our baby was in her bed with her family holding her so her transition could be as peaceful and stress free as could be. Thank you again for the way the situation happened. It made it easier for the entire family. Beyond worth it.

- Jessica R.

Thank you for coming to our home where my princess was comfortable to be with other heavenly pets. You both were very caring and gentle with our princess Skids. It's never easy to say goodbye to a loved one. But your services were special. Thank you!

- Tim H.

Dr Elisa and Crystal were so kind and considerate with helping our girl Posey move on. They helped us understand how much pain she was in, how tired she was, and how it is a kindness to ease her suffering. Their care and bedside manner was very gentle. They took the time to meet Posey and get to know her a little bit, and there was no rush in the process. We were given all the time we needed with her before she had her medication as well as after she had passed. It is never a happy occasion to say goodbye to a loved pet, but the experience was calm, relaxed, and peaceful. Our other dogs had the opportunity to sniff and say goodbye to her so they knew she was gone. We appreciate the kind and loving way we were able to say goodbye to our sweet girl. Thank you for helping us through a sad time in a such a loving way.

- Ryan C.

Dr. B took good care of us and is incredibly empathetic. It’s hard to process losing our beloved dog Chardonnay but her kind support and advice made it a little easier.

- Tara T.

Loosing a pet can come so quickly and unexpected. Our 20 year old cat seemed to decline over night and we didn’t know what to do. We couldn’t bare to take him to the ER or vet, where we knew he would be uncomfortable and we would be a mess. We started researching & calling “at home euthanasia” businesses. There were a couple that just didn’t sit right and didn’t feel like they really cared. However, it was like night and day compared to the Forever Companion team. The first thing they said was we are so sorry for what your going through, and I just broke down because no one had even asked or validated how we were feeling. Their team came out and very patiently and carefully, walked us through the process. We felt safe and lucky that our kitty got to leave this world in the comfort of his home, with caring staff right by our sides. We are so very thankful this team exists and were able to assist us that weekend. Thank you Forever Companion ♥️🐾

- Danielle V.

We contacted them early morning and had an immediate response to our request for euthanasia for our senior dog. We explained what was going on with our dog and they came within a couple of hours. Elisa and Crystal came to our home and provided our 12 1/2 lab Hunter and us with the most easy caring service of giving our dog his last moments peacefully. They gave us enough time to be with him before he had his last breath. We told them lots of stories on our Hunter and only had maybe one or two bad boy stories about him. Thank you for making it much more less painful. If we could give you more than 5 stars we would.

- Patty T.